F.A.Q.

Frequently Asked Questions.

If you still have any doubts about renting a server with us, please do contact us with all your questions. We would be happy to help!

General

We use latest i7-8700 processors, DDR4 RAM, NVMe Gen3 x4 SSD’s, with each box being connected via a 1Gbps.

Our high-performance dedicated hosting machines are located in Germany Falkenstein. The datacenter is state-of-the-art and provides an excellent and environmentally-friendly infrastructure.

Yes. Our automated system recognizes almost all attack patterns in advance, allowing it to block the attacks and effectively thwart the vast majority of them. It uses the latest hardware appliances (Arbor and Juniper) and sophisticated perimeter security technologies, providing you with first-rate protection against large-scale DDoS attacks. And all that free of charge.

Each of our servers come with an easy-to-use, web-based and fully responsive control panel. This ensures you can control your gameserver on both your desktop as on your mobile phone when gaming. You will be able to Start / stop and change mods for your server in a matter of seconds.

Yes! It’s super easy to install mods within our control panel. With most games we will provide a couple of mods that can be installed straight away. If your favorite mod is not yet available within our control panel, you can easily upload it by yourself. This is easily do able through the file manager of the control panel or via our FTP server to which we will provide you access. When using our Cloud / Plus Plan you’re even able to change the start parameter of your server yourself.

Absolutely! We’ve an integrated functionality in our control panel to let you upload maps in a matter of a click but you’re also able to do so via FTP.

Yes, you’re able to add additional sub-users via the control panel.

Yes! Easily, through our control panel.

Just send us an e-mail to: [email protected]

This will allow your gameserver to run under a higher CPU priority, making your server to run smooth even during the busiest hours. This option is however not required.

Gameserver Plus

We do not limit you to one game but let you freely choose the game you like at any time given (Fully Automatic). We truly believe in the future of game server hosting, and only use premium hardware (NVMe SSD, i7-8700) and load balance all servers to make sure no one lags.

Yes, you can upgrade your existing plan to a higher plan at any time, through the control panel.

Plus Servers are installed instantly and fully automatic. (If you’ve chosen an instant payment method.)

Gameserver Cloud

No, we do not.

Our Gameserver Cloud utilizes a technology called container virtualization, to create isolated Virtual Containers with dedicated resources. It gives you all the features of a dedicated server, without the additional cost.

Yes, you can upgrade your existing plan to a higher plan at any time, through the control panel.

Activation of a server is performed automatically within 12 hours following payment booking date.

The native storage allocation for a cloud server is based on the plan that you select, but you can add extra storage at any time. Just give us a message through the ticket system.

Billing and account

At the moment we accept: PayPal, SEPA and Credit Card.

No. All offered services are prepaid based and contract free.

You can cancel your active server at any time in our control panel.

Yes. Inside our control panel you’re provided with a link for your clan/group/community, enabling them to pay / donate for your server.

You’ve 5 days till your server goes overdue to pay for it. If you miss to pay for it within those 5 days it will get suspended. We will let the server remain in this state for another 14 days till we terminate it. (Data loos).